If you contact us through an email address or a form on the website, we may if required, reply to you using the email you provide. We may also save the details of your enquiry for further correspondence if required or keep it on file for ongoing reference for work. Please do not send over email any personal and private details relating to any links, URLs, accounts, usernames, passwords, PIN numbers and other secure content. If we receive such information to facilitate website development, we may delete it as soon as it has been used according to your instructions so that we are not liable for holding, losing, or unlawfully transferring this data.
We use Mailchimp as a third party service to handle and manage newsletter subscriptions and distribution. Your registration data is transferred to a USA server for processing. The MailChimp system provider complies with the Privacy Shield programme, which means that it guarantees an adequate level of protection of personal data required by European regulations.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The use of Google Analytics services involves the implementation of the tracking code provided by Google into our website’s code This code is based on cookies but may also use other tracking technologies.
Details related to the use of information collected by Google as part of our use of Google Analytics as part of our site can be found here:
Your consent to accepting cookies, may show an option to remove third party tracking such as google analytics if it is used.
Who we share your data with
We do not share any data with other third parties without your explicit consent. The only exception to this may be if required under UK law to hand over data for the purpose of criminal investigation. Clients sometimes request we pass on certain details to third parties If you wish to forward such details to us, you must explicitly state your approval and consent of such information to be relayed to these parties, including the exact reason for doing so and full details of who should receive the details including name contact source and duration of how long we hold the details before deletion.
Where we send your data
All data entered on this website is stored on a server located within the UK and as such is covered by UK and European law, rights and privacy controls.
Your contact information
Any identifiable information we keep about you, such as name, email address telephone numbers are kept only on our office computers. We do not distribute this information through our network. We do not share, sell exchange or in any way reveal this data to any third parties.
Any additional information you supply us is fully under your control. You have the right to withhold all data that you deem unsuitable for electronic transfer, either by phone, email, text, video, sound file or other means.
How we protect your data
Any data held about you is stored on our local office computers that are not networked to any other computers. All local computers and network devices are protected behind a firewall, anti virus software and regular software updates. We do not enable your data to be shared with any of our personal mobile devices that can be lost or stolen. In addition we use strong multi character password encryption to access any data held on file. Similarly all websites administration areas are accessed through strong multi character usernames and passwords.
What data breach procedures we have in place
In the event of a data breach, we will inform the appropriate authorities both legal and technical in order to locate and limit potential damages. If usernames and passwords have been compromised we will automatically generate new strings and implement them immediately. Virus, firewall and Malware protection is in place on all our systems and kept regularly updated
What automated decision making and/or profiling we do with user data
We may use your registration for newsletters for profiling selected marketing or information content. This will not be used for unsolicited mail shots, but newsletters may contain different content depending on preferences that you have indicated.
Industry regulatory disclosure requirements
We will adhere as closely as possible to all obligatory industry disclosure requirements.